Portal
To help make life simpler, take advantage of MyGuestPortal.com to submit a maintenance ticket, view your balance or make payments online instead of coming into the front office.
I’M ALREADY SIGNED UP!
Payments made through the online payment portal will be assessed an Alternative Payment Convenience fee of $9.97, which will be reflected on your receipt. Please note that payment by card is not required. As always we also accept cash payments at the front desk.
Sign Up for MYGUESTPORTAL.COM
Step 1: Visit your front desk
Simply contact our Front Desk and provide the following:
Your Email Address
Your Card and ID (must match) to Pay Rent Online
No Credit Card Necessary for submitting Maintenance Requests Online
Your credit card will not be charged until you make a payment through MyGuestPortal.com
Note that only ONE credit card can be verified and used at a time (split payments are not available online)
The front desk will provide you with your check-in date and your folio number.
Step 2: Visit the Myguestportal.com
You will be asked to provide the following information, and guide you through setting up a password:
Your Last Name
Your Check-In Date
The Email Address Provided to Front Desk
Your Folio Number on Your Last Reciept*
You will need to check your email for a validation code. After you enter the code, you will be able to start making payments online.