We’re Finally Home
Reviewed: December 18, 2016
Siegel Suites MLK - 100 S. Martin Luther King Blvd
My fiance and I moved in about a week ago. We have stayed at multiple Budget Suites and the Kensington Suites prior. This is, by far, the best option.. The apartment is an actual apartment with a turn key. Rose informed us upon moving in that the buildings themselves were originally built as loft, 1 and 2 bedroom apartments- it was not originally a Siegel. It certainly looks and feels more like home than any other weekly anywhere in town. Oh yeah, as if I need to list any more reasons why this place trumps every other- they have a rewards program, free to enroll on a computer in the office when you check in, that gives you points every time you pay rent. You can use the points to get free things online. So I don't know about all these other reviews but.. very happy couple here. Rose is great, and from what I've heard she is new to the property and from what I've seen, she's really helping to make it better around here. Thanks, Siegel! We're finally home.
Excellent Customer Service
Reviewed: June 18, 2016
Siegel Suites McDowell - 8225 West McDowell Road
I just wanted to send you a brief note to let you know that I have received exceptional customer service at one of your facilities. I put in a service call less than 24 hours ago for some minor issues in a 2-bed apartment that I am renting and not only did your onsite Manager, Scott, personally attend to one of the issues within an hour, but one of his maintenance representatives was at the unit first thing this morning to replace a leaky sink faucet and microwave. I was not at the place of residence at the time, but my daughter, was onsite and told me that the customer service that she received was outstanding. The maintenance technician was friendly, competent and professional. Since I have moved to this location just over 30 days ago, I have received excellent customer service from your Manager, Scott, Assistant Manager Bill and the entire front office staff and maintenance staff, even down to the Security personnel. I will be honest, I was not expecting to be this satisfied living in a temporary environment, but the experiences that I have had have been greater than those at even some of my long term residences. Thank you for hiring such friendly, competent and professional individuals to run your facility.
Siegel Suites McDowell
Reviewed: April 18, 2016
Siegel Suites McDowell - 8225 West McDowell Road
Just wanted to what a good job your doing! I've been living at your Phoenix, AZ (8225 W McDowell Road) Location that you just presently bought. Been here a long time and I must say that you've made it a nice place to live again! The management and personnel are good people!! THANK YOU!! A RESIDENT OF 12 YEARS NEXT MONTH. GOOD TO SEE YOU ALL CARE.
Siegel Suites Tropicana
Reviewed: December 17, 2015
Siegel Suites Tropicana - 3890 Graphic Center Dr
Hello we wanted to thank John, the regional manager, who we met at your Tropicana location. We pulled into town last week weary and tired in a UHaul. We rented a place by you because we recently moved back to Las Vegas from California after residing there for several years. We were helping family members, some of whom have since passed, so we thought it was time to come back here. I, myself, grew up and graduated high school from here and my husband, Mark, also lived here before. So we decided to move back here with our seven year old son, Mark Jr., in the hopes to give him a better life, while making it more affordable for us, especially at the holidays. While all of our stuff is in storage and with no transportation, it has been trying times to say the least. In the meantime, John was very kind in helping us with our stay. Hopefully we will be able to stay, while we get on our feet and establish residency, employment, and transportation again. I just wanted to say that all of your staff at Tropicana has been very very kind. Thank you all again. Merry Christmas to you!
Siegel Suites Charleston II
Reviewed: August 26, 2015
Siegel Suites Charleston II - 2900 E. Charleston Blvd
I need to express my total pleasure in residing here. In my first month residing here, I was of the opinion that this type of living was not conducive to myself. It has now been about 2 years since I have resided here, and I do not plan on moving elsewhere. This decision is totally predicated on the dedicated, professional, attitude of the property manager Rhonda Armstrong. She makes living here a pleasure, with her caring nature. Ms. Armstrong takes the time to know her residents, and her staff has been trained in a manner that reflects Ms. Armstrong's management philosophy which is one of a professional, caring attitude. I can truly state that I am proud to be a resident here, and if not for Ms. Armstrong, I would have relocated a long time ago. I want to thank her through this message. Job well done.